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The Customer’s Always Right? These Stories Beg to Differ

Credit: freepik

A Drive-Thru Odyssey

At the drive-thru.

“I want a grande iced vanilla latte”

“Sure thing! Anything else for you to-“

“No, I do not want a caffé latte, I want an iced vanilla latte”

“Yes ma’am, a grande iced vanilla latte. Anyth-“

“No, it shows a caffé latte, I just want a regular latte”

“Yes. A grande iced vanilla latte. Anything else?”

“No! I just want an iced vanilla latte, not a caffé latte ugh”

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